There is actual work to be done in the call center more than staffing problems.
Our Solutions
Inbound Call Center
Handover your inbound calls, take advantage of our strategic expertise that drives significant and quantifiable business results, focus on advancing your development capabilities and have all your in house team figure out the next big marketing stunt.
Outbound Call Center
Don't bore your sales team to qualify leads and sleep through voice mails, they were born to close. Talk to the warmest leads through our results oriented approach, outbound technology, speed and high quality talents.
Email Support
Make a difference on your customer experience and shorten their wait time on email replies. We ensure 24x7 staffing and a cost effective email support services. Thinking of going automated? We got that covered too on all email platforms.
Live Chat Support
Proactive approach on quality assurance, real time reports and multi-language support are norms of excellence with our chat support services. Backing up different companies on different line of business from sales, customer service to technical support with full knowledge on the Top 10 Live Chat Software.
Social Media Customer Service
Sync all your customers’ and prospects’ queries from your Social Media Accounts in one place and have our SocMed Agents handle the responses for you. We can help you to be timely and swift in responding to your customers’ needs.
Inbound Sales
A sale happens on the first three seconds of the call and prospects hang up on the first 2 rings with no answer. We can answer those calls in no time with perfect tonality and with high retention skills.
Healthcare Call Center
Wide range of healthcare support tailored services to meet the requirements of your practice. Partner with us and dedicate more time to patient care.
Dispatch Call Center
Proficient of executing even the most intricate dispatching processes. Even we are banking on a combination of practiced staff and cutting-edge technology, our services can be fully customized to fit your Dispatch Services needs.
After Hours | Emergency Call Center
We’ve got your back! We are a primary provider of reasonably priced after-hour services. Get to feel secure and confident after the regular work hours and weekends. We will convert those after-hours calls, weekend calls and emergency calls from missed opportunity to sales.
Claims Call Center Solutions
Billing is such a tedious work especially if it is not automated. Say goodbye to those mundane tasks and outsource it to us. We will take care of your claims and invoices so you do not have to worry so much the collection process.
Back Office Support
There are tasks that are not repetitive. When tasks are changing, you do not need another team to do a different set of tasks. You back office team will do the job for you. Your back office team here is like your sister from a different mother. A total extension of your business bonded to achieve your goals.
Technical Support
Not all tech person have customer service skills. When you find your customers facing some tech problems, your tech guys can help, but the delivery is what it matters. We can do that for you. Our passion to deliver the right solutions with care to your customers make us great addition to your tech team.
Annotation Services
Not all your audience read the whole blog or articles. Some of them rely so much on images. Consider outsourcing image description tasks and annotation to us so you can focus on your AI driven portfolio strategies.
Translation Services
Platforms now are to be sold worldwide. If you have other languages to offer with your platform, consider outsourcing the translation. We have the most talented group of translators for over 20 countries that can help you with your demand.
Online Teaching
Education should never stop regardless of the situation. Whether we are facing the pandemic or not, you need to send your kids to school. We can also do it online. We have vast pool of certified teachers who are ready to accept online jobs to teach your kids or join your school’s teaching requirements.